Frequently Asked Questions

What audio formats can I purchase at the International store?

We offer Audio CD’s and MP3 Downloads.

What payment methods do you accept?

We accept Visa, Mastercard, American Express and Paypal.

How do I download MP3 files?

Browse the product pages and add MP3 Downloads to your shopping cart. From there, the checkout process is self explanatory. After you complete your purchase, you’ll receive two emails. The first email will contain your receipt and the second email will have the links to the MP3 Download products. You’ll just click on the link and it will automatically start downloading the zip file with your default browser.

- You have 7 Days from the time of your purchase to download your zip file
- You are allowed 3 download attempts per purchase

What is the Return Policy?

All of the CD products are in perfect condition and brand new. There are no refunds or returns.

Please contact us if you receive any defective discs or have troubles with an MP3 Download.

What are the shipping options?

Please visit the Shipping Policy in the right menu. Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the checkout where you will be offered shipping choices and their costs.

How do I track my package?

You will receive a UPS or USPS tracking number via email once the order is shipped.

Can I listen to a sample of the audio before I buy?

Yes, you can click the play button on the product page and listen to a sample of any title. The samples are 5-10 minutes in length.

How do I contact GraphicAudio?

Email: support (at sign) graphicaudio.net
Phone: 1-800-670-5220